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Original Article
Online Published: 04 Jan 2024
 


Emergency medical services experience in King Saud University Medical City

Abdulaziz Abdulrahman Alrabiah, Turki Saeed Alkahtani, Faisal Majd Albassam, Farah Fahad Almuqrin, Faisal Bander Alsaif, Bader Mohammed Alqarni, Abdullah Raid Alzamil, Faisal Abdulrahman Alzahrani, Aseel Majd Albassam.


Abstract
Objective:
This study aimed to assess the response time of the emergency medical services (EMS) at King Saud University Medical City (KSUMC), Riyadh, Saudi Arabia.
Methods:
This cross-sectional study was conducted at KSUMC emergency department. The study included all records of emergency calls that required ambulance dispatch during the study period. Data on the times they received the call, dispatched the ambulance, arrived at the scene, left the scene, and arrived at the hospital were collected. Each call was examined to assess if it took place during normal working hours (08:00-16:00) or within 30 minutes of shift changes (08:00, 16:00, and 00:00).
Results:
Of all the calls received, 288 (61.7%) were made during regular working hours (08:00-16:00), while 47 (10.1%) were made during the turning shifts (30 minutes before or after the shift). The median time from receiving the call to dispatch, from receiving the call to arrival at the scene, from dispatch to hospital arrival, and the scene time was 1 minute, 7 minutes, 24 minutes, and 10 minutes, respectively. The response and transportation times for emergency responders were consistent whether the calls were received during shift changes or at other times. The differences in mean rank were not statistically significant (P-values = 0.404 and 0.262, respectively).
Conclusion:
The EMS team at KSUMC in Riyadh, Saudi Arabia, responded quickly. The median times between receiving a call and arriving at the scene, as well as the median scene time, were found to be adequate.

Key words: Emergency response, EMS, paramedics, response time, scene time.


 
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How to Cite this Article
Pubmed Style

Alrabiah AA, Alkahtani TS, Albassam FM, Almuqrin FF, Alsaif FB, Alqarni BM, Alzamil AR, Alzahrani FA, Albassam AM. Emergency medical services experience in King Saud University Medical City. IJMDC. 2024; 8(2): 804-809. doi:10.24911/IJMDC.51-1704121482

Web Style

Alrabiah AA, Alkahtani TS, Albassam FM, Almuqrin FF, Alsaif FB, Alqarni BM, Alzamil AR, Alzahrani FA, Albassam AM. Emergency medical services experience in King Saud University Medical City. https://www.ijmdc.com/?mno=183486 [Access: June 27, 2026]. doi:10.24911/IJMDC.51-1704121482

AMA (American Medical Association) Style

Alrabiah AA, Alkahtani TS, Albassam FM, Almuqrin FF, Alsaif FB, Alqarni BM, Alzamil AR, Alzahrani FA, Albassam AM. Emergency medical services experience in King Saud University Medical City. IJMDC. 2024; 8(2): 804-809. doi:10.24911/IJMDC.51-1704121482


Vancouver/ICMJE Style

Alrabiah AA, Alkahtani TS, Albassam FM, Almuqrin FF, Alsaif FB, Alqarni BM, Alzamil AR, Alzahrani FA, Albassam AM. Emergency medical services experience in King Saud University Medical City. IJMDC. (2024), [cited June 27, 2026]; 8(2): 804-809. doi:10.24911/IJMDC.51-1704121482


Harvard Style

Alrabiah, A. A., Alkahtani, . T. S., Albassam, . F. M., Almuqrin, . F. F., Alsaif, . F. B., Alqarni, . B. M., Alzamil, . A. R., Alzahrani, . F. A. & Albassam, . A. M. (2024) Emergency medical services experience in King Saud University Medical City. IJMDC, 8 (2), 804-809. doi:10.24911/IJMDC.51-1704121482


Turabian Style

Alrabiah, Abdulaziz Abdulrahman, Turki Saeed Alkahtani, Faisal Majd Albassam, Farah Fahad Almuqrin, Faisal Bander Alsaif, Bader Mohammed Alqarni, Abdullah Raid Alzamil, Faisal Abdulrahman Alzahrani, and Aseel Majd Albassam. 2024. Emergency medical services experience in King Saud University Medical City. International Journal of Medicine in Developing Countries, 8 (2), 804-809. doi:10.24911/IJMDC.51-1704121482


Chicago Style

Alrabiah, Abdulaziz Abdulrahman, Turki Saeed Alkahtani, Faisal Majd Albassam, Farah Fahad Almuqrin, Faisal Bander Alsaif, Bader Mohammed Alqarni, Abdullah Raid Alzamil, Faisal Abdulrahman Alzahrani, and Aseel Majd Albassam. "Emergency medical services experience in King Saud University Medical City." International Journal of Medicine in Developing Countries 8 (2024), 804-809. doi:10.24911/IJMDC.51-1704121482


MLA (The Modern Language Association) Style

Alrabiah, Abdulaziz Abdulrahman, Turki Saeed Alkahtani, Faisal Majd Albassam, Farah Fahad Almuqrin, Faisal Bander Alsaif, Bader Mohammed Alqarni, Abdullah Raid Alzamil, Faisal Abdulrahman Alzahrani, and Aseel Majd Albassam. "Emergency medical services experience in King Saud University Medical City." International Journal of Medicine in Developing Countries 8.2 (2024), 804-809. Print. doi:10.24911/IJMDC.51-1704121482


APA (American Psychological Association) Style

Alrabiah, A. A., Alkahtani, . T. S., Albassam, . F. M., Almuqrin, . F. F., Alsaif, . F. B., Alqarni, . B. M., Alzamil, . A. R., Alzahrani, . F. A. & Albassam, . A. M. (2024) Emergency medical services experience in King Saud University Medical City. International Journal of Medicine in Developing Countries, 8 (2), 804-809. doi:10.24911/IJMDC.51-1704121482




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