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2026, Vol: 10, Issue: 6
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Original Article
Online Published: 09 Mar 2026
 


Evaluating the effectiveness of artificial intelligence in providing medical information to patients in Al-Qunfudah, Saudi Arabia: a cross-sectional study

Abdullah M. Bawahab, Medhat Taha, Abdullah M. Abdulwahed, Nasim N. Jaber, Abdullah A. Alzubaidi, Mohannad A. Alshaikhi, Muhannad A. Alturki, Ali M. Marie, Maeed M. Alharthy, Mohammed H. Alnashri, Moteb H. Alhilali, Yazan I. Alshaikhi, Ahmed H. Almaashi, Omar A. Alturki.


Abstract
Objective: This study aimed to evaluate the effectiveness of artificial intelligence (AI) in delivering medical information to patients in Al-Qunfudah, Saudi Arabia.
Methods: This study was conducted as a prospective observational cross-sectional study. The study included adult individuals (≥18 years) residing in Al-Qunfudah, Kingdom of Saudi Arabia, who have used AI tools to obtain medical information about their disease or illness. Data were gathered using online self-administered questionnaires.
Results: A total of 400 participants participated in this study. The most common age group was 18-34 years (70.8%); the majority (95.3%) were Saudi, 61.5% were single, and 50% hold university degrees. The majority (55.5%) use AI tools to obtain health information. Overall, 43.1% reported low effectiveness of AI information. The majority (86.1%) were satisfied with the use of AI in providing medical information to patients in Al-Qunfudhah. Furthermore, 58.7% believed that AI was found to be more accurate in diagnosing conditions than a visit to the doctor. Age (p < 0.00001), nationality (p = 0.00007), marital status (p = 0.00001), and presence of chronic diseases (p = 0.000006) had a significant association with the effectiveness of AI information. Moreover, age (p = 0.002), marital status (p = 0.003), and educational level (p < 0.00001) had significant associations with satisfaction with using AI to obtain medical assistance.
Conclusion: The AI is a broadly used source of medical information among adults in Al-Qunfudhah and was connected with high satisfaction and confidence. AI holds promise as a supportive tool in further improving access to medical information, but it should not replace health professionals from the perspective of patients.

Key words: Artificial intelligence, patient satisfaction, cross-sectional studies, health information systems, patient education


 
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How to Cite this Article
Pubmed Style

Bawahab AM, Taha M, Abdulwahed AM, Jaber NN, Alzubaidi AA, Alshaikhi MA, Alturki MA, Marie AM, Alharthy MM, Alnashri MH, Alhilali MH, Alshaikhi YI, Almaashi AH, Alturki OA. Evaluating the effectiveness of artificial intelligence in providing medical information to patients in Al-Qunfudah, Saudi Arabia: a cross-sectional study. IJMDC. 2026; 10(4): 1109-1116. doi:10.24911/IJMDC.51-1767822455

Web Style

Bawahab AM, Taha M, Abdulwahed AM, Jaber NN, Alzubaidi AA, Alshaikhi MA, Alturki MA, Marie AM, Alharthy MM, Alnashri MH, Alhilali MH, Alshaikhi YI, Almaashi AH, Alturki OA. Evaluating the effectiveness of artificial intelligence in providing medical information to patients in Al-Qunfudah, Saudi Arabia: a cross-sectional study. https://www.ijmdc.com/?mno=306025 [Access: April 08, 2026]. doi:10.24911/IJMDC.51-1767822455

AMA (American Medical Association) Style

Bawahab AM, Taha M, Abdulwahed AM, Jaber NN, Alzubaidi AA, Alshaikhi MA, Alturki MA, Marie AM, Alharthy MM, Alnashri MH, Alhilali MH, Alshaikhi YI, Almaashi AH, Alturki OA. Evaluating the effectiveness of artificial intelligence in providing medical information to patients in Al-Qunfudah, Saudi Arabia: a cross-sectional study. IJMDC. 2026; 10(4): 1109-1116. doi:10.24911/IJMDC.51-1767822455


Vancouver/ICMJE Style

Bawahab AM, Taha M, Abdulwahed AM, Jaber NN, Alzubaidi AA, Alshaikhi MA, Alturki MA, Marie AM, Alharthy MM, Alnashri MH, Alhilali MH, Alshaikhi YI, Almaashi AH, Alturki OA. Evaluating the effectiveness of artificial intelligence in providing medical information to patients in Al-Qunfudah, Saudi Arabia: a cross-sectional study. IJMDC. (2026), [cited April 08, 2026]; 10(4): 1109-1116. doi:10.24911/IJMDC.51-1767822455


Harvard Style

Bawahab, A. M., Taha, . M., Abdulwahed, . A. M., Jaber, . N. N., Alzubaidi, . A. A., Alshaikhi, . M. A., Alturki, . M. A., Marie, . A. M., Alharthy, . M. M., Alnashri, . M. H., Alhilali, . M. H., Alshaikhi, . Y. I., Almaashi, . A. H. & Alturki, . O. A. (2026) Evaluating the effectiveness of artificial intelligence in providing medical information to patients in Al-Qunfudah, Saudi Arabia: a cross-sectional study. IJMDC, 10 (4), 1109-1116. doi:10.24911/IJMDC.51-1767822455


Turabian Style

Bawahab, Abdullah M., Medhat Taha, Abdullah M. Abdulwahed, Nasim N. Jaber, Abdullah A. Alzubaidi, Mohannad A. Alshaikhi, Muhannad A. Alturki, Ali M. Marie, Maeed M. Alharthy, Mohammed H. Alnashri, Moteb H. Alhilali, Yazan I. Alshaikhi, Ahmed H. Almaashi, and Omar A. Alturki. 2026. Evaluating the effectiveness of artificial intelligence in providing medical information to patients in Al-Qunfudah, Saudi Arabia: a cross-sectional study. International Journal of Medicine in Developing Countries, 10 (4), 1109-1116. doi:10.24911/IJMDC.51-1767822455


Chicago Style

Bawahab, Abdullah M., Medhat Taha, Abdullah M. Abdulwahed, Nasim N. Jaber, Abdullah A. Alzubaidi, Mohannad A. Alshaikhi, Muhannad A. Alturki, Ali M. Marie, Maeed M. Alharthy, Mohammed H. Alnashri, Moteb H. Alhilali, Yazan I. Alshaikhi, Ahmed H. Almaashi, and Omar A. Alturki. "Evaluating the effectiveness of artificial intelligence in providing medical information to patients in Al-Qunfudah, Saudi Arabia: a cross-sectional study." International Journal of Medicine in Developing Countries 10 (2026), 1109-1116. doi:10.24911/IJMDC.51-1767822455


MLA (The Modern Language Association) Style

Bawahab, Abdullah M., Medhat Taha, Abdullah M. Abdulwahed, Nasim N. Jaber, Abdullah A. Alzubaidi, Mohannad A. Alshaikhi, Muhannad A. Alturki, Ali M. Marie, Maeed M. Alharthy, Mohammed H. Alnashri, Moteb H. Alhilali, Yazan I. Alshaikhi, Ahmed H. Almaashi, and Omar A. Alturki. "Evaluating the effectiveness of artificial intelligence in providing medical information to patients in Al-Qunfudah, Saudi Arabia: a cross-sectional study." International Journal of Medicine in Developing Countries 10.4 (2026), 1109-1116. Print. doi:10.24911/IJMDC.51-1767822455


APA (American Psychological Association) Style

Bawahab, A. M., Taha, . M., Abdulwahed, . A. M., Jaber, . N. N., Alzubaidi, . A. A., Alshaikhi, . M. A., Alturki, . M. A., Marie, . A. M., Alharthy, . M. M., Alnashri, . M. H., Alhilali, . M. H., Alshaikhi, . Y. I., Almaashi, . A. H. & Alturki, . O. A. (2026) Evaluating the effectiveness of artificial intelligence in providing medical information to patients in Al-Qunfudah, Saudi Arabia: a cross-sectional study. International Journal of Medicine in Developing Countries, 10 (4), 1109-1116. doi:10.24911/IJMDC.51-1767822455




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